100% Satisfaction Guaranteed
Our products are always fresh and of high quality because we are frequently replenishing our inventory with products from only the best selected sources. We are dedicated to bringing you quality products and exceptional service. Should a product fail to meet your expectations, we will gladly replace it or issue a store credit of equal value.
Customer Privacy Protection
At MyAsianTaste, we are truly concern for the privacy of our customer's information. We do not market our customer's transaction information to other parties for profit. However, we may only use anonymous sale and demographic information for our business marketing. We will only mail sale and product information to our customers who want to receive them. If you do not want to receive the information further, please contact us by email or select No on the Customer Information page at your next Checkout.
Return Policy
You may return unopened and unused products to us within 30 days from the invoice date. However, a 20% restocking fee will be apply if products is returned due to customer error. You will also need to pay for the return shipping.
We will give you a full refund if it is part of our mistake, however, you still need to pay for the return shipping.
Shipping & Handling (S&H)
We can ship by UPS Ground, 2nd Day, 3rd Day or Overnight. Please choose the correct shipping- and-handling at Checkout. The Checkout will appropriately calculate the shipping-and-handling. There is an extra US$7.00 charge if you choose C.O.D. payment. Here are some approximate shipping-and-handling fees for UPS Ground in various regions of the United States:
|
Region |
Total Retail <= US$15.00 |
Total Retail <= US$25.00 |
Total Retail <= US$50.00 |
Total Retail <= US$100.00 |
Total Retail <= US$150.00 |
Total Retail <= US$200.00 |
|
East Coast |
$7.95 |
$9.95 |
$12.95 |
$16.95 |
$24.95 |
$29.95 |
|
Central |
$7.95 |
$9.95 |
$12.95 |
$16.95 |
$24.95 |
$29.95 |
|
West Coast |
$7.95 |
$9.95 |
$12.95 |
$16.95 |
$24.95 |
$29.95 |
The shipping-and-handling fee for Total Retail above US$200 will be determined after the receipt of order. We will notify you by email. These posted fees are subject to change without notice. However, the fees calculated at Checkout are always accurate and up-to-date.
Checkout Encryption Security
Our Checkout and Order Status sites use 128-bit encryption digital certificate to protect our customers' private transaction information. You will notice the additional "https" infront of the URL to the sites and also the appearance of a yellow lock (if you are using MS Internet Explorer) at the bottom of your browser. When you are on a secured page, you may also examine the Properties of the page to learn about the authenticity of our digital certificate.
The encryption will prevent computer hackers from reading the information transmitted between your personal computer and the Web servers. However, the level of encryption depends on your browser software. We strongly recommend our shoppers to use a browser that supports 128-bit encryption.
Our goal is Your Satisfaction. We're dedicated to bringing you only Quality Products and Exceptional Services. Please kindly contact us at sales@myasiantaste.com or call 1-630-820-8702 if you have further inquires. |